Are Kawasaki telling me that they are bound by law not to suggest or rectify modifications - but that their authorised dealers can? and will? That is not the impression the dealer gave me.
"In regards to the gearing change and the effects of this.
Kawasaki Motors sincerely hopes you understand our legal position when we advise you that due to Australian federal and state legislation, as the manufacturer’s representative and authorised importer and distributor of Kawasaki motorcycles to Australia, our company is legally constrained to comment or suggest any modification away from standard as per the manufacturers original design and factory shipment unless offered by Kawasaki Motors as an authorised Kawasaki factory alternative.
Having said that, the same restrictions do not apply to our authorised Kawasaki motorcycle dealers who are very familiar with all aspects of Kawasaki motorcycles.
To perhaps help you understand the situation though, modern fuel injection and rider/driver aid systems are complex and often rely on a predetermined set of parameters to operate off so as to ensure the product performs exactly as intended by the factory. Any modifications away from factory fitment may result in undesirable conditions and in this instance, this may be what you are experiencing. As you are modifying the unit away from factory specifications, unfortunately there is no information we can offer you to rectify the situation.
We see from your letter that you have been dealing with Queensland Bike and 4WD and therefore we can only suggest that you please remain in contact with your preferred authorised Kawasaki motorcycle dealer as the staff at all Kawasaki dealerships have been trained and really are the people best suited to assist you with your enquiries.
Alternatively you can locate any authorised Kawasaki motorcycle dealership by visiting our public website at Kawasaki Australia | Motorcycles | Jet Skis | RUV | ATV's
and under the menu option “Dealers”, utilise the dealer locator function.
TSD Assistant - Dealer Tech Support"
Kawasaki Motors Pty Ltd
Kawasaki Australia | Motorcycles | Jet Skis | RUV | ATV's