So, the survey is of Consumer Reports readers who responded to the request for info, not really a random sample. To Versys owners the revelation that Japanese motorcycles are more reliable is not exactly earth-shattering. We accept it as a somewhat obvious truth. On a Beemer forum they would likely point out that the survey does not take into account the miles ridden annually, the relative complexity of the machinery, and the fact that folks who paid 20k for a motorcycle are more likely to complain about small things. It is interesting that Brand Loyalty is not affected by the poor reliability ratings. You can bet that is the take-away for HD and BMW.