TomTom $50 Rebate Refusal
Below is a copy of my experience with TomTom's refusal to honor it's $50 rebate for the Rider GPS. Nice unit, but I won't be purcahsing another TomTom product.
I donít care to waste any more of my time. Iím providing my reference number above. Iím providing copy of message I recently left on TomTom Forum.
I expect a response within the next three days. I expect my $50 rebate.
Terrible. Terrible. Terrible.
Michael D. Chieffallo
I'm dealing with the exact situation as you. Don't bother with "Customer Service". Miguel took my call, and handled my emails. He was good as far as response time was concerned. However, he also indicated he knew nothing about the rebate. He indicated he kicked it up to his supervisor after an upset response from me. Latest response was two days ago, indicating I had to use the link "He" provided (I sent the link to him, same as you did) in order to get the rebate. I ALREADY INFORMED THEM I SUBMITTED ALL REQUIRED DOCUMENTATION ON TWO DIFFERENT OCCASIONS !!! This is my first TomTom product - IT WILL BE MY LAST. I will not give up until I get my promised $50. I will continue to share my experience on social media. We should be compensated ABOVE the $50 for our time and aggravation.
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