||LinkBack||Thread Tools||Display Modes|
Twisted Throttle has excellent CS
Very impressed with TTs customer service. I ordered a set of black Trax panniers on Thursday...they arrived today but to my disappointment they sent my the silver ones. I called and was expecting...ship us the boxes and when we receive them we will ship you the replacements. Instead they shipped out the replacements right away and when I get them I am to ship the first set back. this is was unexpected..cant ask for better really.
That's very cool. I ordered my crashbars from another company with less than stellar service. I should have gone back to TW. I got my Givi and rack there and two sets of Barkbusters. I've asked them a couple of questions and they always reply (though maybe not always with the detail I like, but they do reply).
We had a small group ride to twisted throttle last year, they moniter the web saw we were coming and had donuts for us when we got there. It was good doing buissiness with them.
Those who say money can't buy happines haven't bought A VERSYS.
Join Date: Feb 2011
Location: Madison, WI
Mentioned: 0 Post(s)
Originally Posted by glowcat13 View Post