Join Date: Mar 2013
Location: Southern New Hampshire USA
Mentioned: 0 Post(s)
Look someplace other than RAM. I've been through two X-mount appliances in 6 months and RAM's "lifetime" guaranty is really a "you somehow misused it" guaranty. They ask for pictures of the broken parts, then pictures of your set-up, then receipts of the purchase, and then ask whether you kept the mount in the vehicle when not in use. In the end they term it "misuse" and turn down your claim. The company sold and the design, quality and service just aren't there anymore.
I'm looking everywhere for company to replace them. Chime in if you have candidates!