Hardigg Case - What Customer Service!!! - Kawasaki Versys Forum
 
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post #1 of 7 (permalink) Old 02-25-2012, 06:17 PM Thread Starter
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Hardigg Case - What Customer Service!!!

So... I've been measuring, looking, surfing, reading, thinking and everything else about what top case to mount on my new top rack.

I finally decided on a Hardigg iM2450 case.

I did my best to find the lowest price with free shipping and all that stuff and finally decided on HardiggDistributor.com - http://www.hardiggdistributor.com/.

I place my order last week and within 10 minutes I got a phone call from "Dawn" and as soon as she introduced herself, I blurted out "What did I get wrong?"... thinking that I had made some sort of error on my Credit Card number or something... She said "No... No... I just wanted you to know that we got your order and it should be out for delivery this afternoon... and we just wanted to thank you for ordering from us."

Well... I was pretty dumbfounded by such a nice cheerful phone call so soon after hitting the "send" key...

Three days later my Hardigg iM2450 case showed up FEDEX and it was absolutely perfect in every way. I was very happy with my purchase...

Then yesterday, in the mail, I got a hand written Thank You card from Dawn and and the folks at Hardigg and its parent company Andax Industries.

Well... to say the least... I was now totally flabbergasted at such personalized service from a company that I ordered from over the Internet. Just thought I'd pass it along to the rest of you guys and gals... just in case you ever need a Hardigg case for anything else they have to offer.

GeneHil - Mount Dora, FL
2011 Kawasaki Versys
Viet Nam: Dec67-Dec68 & Jul69-Dec72

Last edited by genehil; 02-25-2012 at 06:59 PM. Reason: Corrected case I.D. Number
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post #2 of 7 (permalink) Old 02-25-2012, 06:30 PM
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WOW!!! And thanks for telling us about it and I hope they get more business!



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post #3 of 7 (permalink) Old 02-25-2012, 07:15 PM
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Cases look nice, too. Post some pics when you get your set up done!

09 Versys In Go-Fast Green
Acerbis Pro Pack Handguards
Ogio Tailbag
Ogio Saddlebags
Vortex 44T Sprocket
Wolo Bad Boy Air horn
Trackside 12 volt power adaptor
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post #4 of 7 (permalink) Old 02-25-2012, 08:42 PM
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Good to know. I love my Pelican iM2600. May be looking into 2 more for the sides so i may well go this route.
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post #5 of 7 (permalink) Old 02-29-2012, 12:59 PM Thread Starter
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Hardigg Install complete.

I used two aluminum plates to reinforce the bottom of the Hardigg. One inside the box, one outside the box.

I cut some PVC shower pan liner I had laying around to use on the inside above the bolt heads and put velcro at each corner.


Underside - bolted to rack


Inside of box


Padding velcro'd down


Voilà

GeneHil - Mount Dora, FL
2011 Kawasaki Versys
Viet Nam: Dec67-Dec68 & Jul69-Dec72
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post #6 of 7 (permalink) Old 03-08-2012, 11:30 AM
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That's quite the Throne you've got there!!
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post #7 of 7 (permalink) Old 03-08-2012, 12:25 PM Thread Starter
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Ha! That's an Airhawk and a Twisted Throttle Slipstream Tailbag... I does look pretty comfy (and regal). I use the Slipstream for all my day-to-day, around-town stuff.

GeneHil - Mount Dora, FL
2011 Kawasaki Versys
Viet Nam: Dec67-Dec68 & Jul69-Dec72
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