Caribou Cases review
I went up to Caribou Cases today. Roger is a great guy. We shot the **** while he put my cases together and I really got to witness his whole operation.
What really impressed me is the time and effort he's put in to perfecting his business. He works out of his garage/office behind his home, and he has a lathe, a couple drill presses and other fabrication equipment. Lining his tool bench are a series of jigs for all the cases and bikes he offers products for (which is no small number). He's spent the time researching and testing his products for all these bikes and making jigs so that each one is perfect.
When I arrived, it was my intention to have locks and interior bags installed on a pair of Pelican 1550s. It turns out the 1550s I have are very, very old (produced well before Caribou came into business) and he would have to custom install everything. He was more than willing to do that, but I had already partially talked myself out of using the old, beat and ugly cases in lieu of some newer and larger ones. At the end of the day, his product is a real bargain and I would have ended up saving very little money by using my own cases.
I had decided to go with a set of his largest cases, 40L SKB. They are not thicker (actually 0.1" thinner!) but are wider and longer. This sacrifices a little room on the pegs for a passenger, which Roger has actually figured out to be a men's size 10 boot or smaller. Since I have never had passengers and I don't typically hang out with women that have shoes larger than size 12, this is a sacrifice I am willing to make.
In about 15 minutes, I watched him fit his jigs to the cases, drill, chamfer and install the locks and interior bags. He gathered together my parts for his quick-lock system, printed out a set of directions and sent me on my way. I can't wait to get everything installed.
I'm very pleased I decided to support a local and small shop, and discovered I received an excellent product for good money. Also, we probably exchanged about 20 emails that I got responses to either immediately or within hours. You can't beat support and customer service like that.
I will update this thread with pictures and other experiences from the install.