Garmin Service - Kawasaki Versys Forum
 
LinkBack Thread Tools Display Modes
post #1 of 4 (permalink) Old 04-30-2010, 02:17 PM Thread Starter
Member
 
Cruiseman's Avatar
 
Join Date: Apr 2010
Location: Carrollton, TX
Posts: 256
Mentioned: 0 Post(s)
Garmin Service

I just received my 2nd reburb ZUMO 550 from Garmin in 2 years! I got this one back in less than 5 days from when I sent my defective one back in. No charge for either replacement, even though my original unit was waaayyy out of warranty.

Great service. Gotta love Garmin!
Cruiseman is offline  
Sponsored Links
Advertisement
 
post #2 of 4 (permalink) Old 05-01-2010, 08:26 AM
Member
 
Join Date: Jan 2010
Location: S.W. Wisconsin
Posts: 628
Mentioned: 0 Post(s)
Hmmm seems like I may have paid your share...lol I just recently had to send my 550 in and they took my credit card info before they would even give me the RA#. Mine, like yours was waaaay out of warranty. The normal out of warranty price is $150.00 for the exchange. Which is what I paid.

The do have Great service and other than the fact that it took money out of my pocket this is not a complaint.

Love my Zumo!!!

Have a Great day!

Ride em if ya got em!
tinner is offline  
post #3 of 4 (permalink) Old 05-01-2010, 09:40 AM Thread Starter
Member
 
Cruiseman's Avatar
 
Join Date: Apr 2010
Location: Carrollton, TX
Posts: 256
Mentioned: 0 Post(s)
Their return/replacement policy may have something to do with the particular problem. I think my issue has been identified as a recurring "bug" in their unit that they feel is a manufacturing defect. Not sure, but I have talked with a few other Zumo owners who experienced the exact same issues as me, and they got replacement units also.
Cruiseman is offline  
 
post #4 of 4 (permalink) Old 05-01-2010, 09:53 PM
Member
 
Join Date: Jan 2010
Location: S.W. Wisconsin
Posts: 628
Mentioned: 0 Post(s)
That would make sense then. Like I said I am not complaining it has been and still is a Great unit.

: )

Ride em if ya got em!
tinner is offline  
Sponsored Links
Advertisement
 
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the Kawasaki Versys Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in










Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode



Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome