On forums (if they are as good as this one) you will hear about peoples issues/problems as well as the many good experiences...
No product is perfect, a part of your satisfaction comes from not "if" you ever have an issue, but if your issue is taken care of by your dealer and manufacturer.
Best of luck!
I understand, and I'm not saying the old Honda's were 100% for everyone. But I can't help but notice there's much more complaints - especially on the newer models - that I've noticed on here than on the almost 4 years I was on the CTX site. In 4 years there were 2 owners that had major issues, one requiring a revamp of the DCT and another that ended up getting a lawyer. But that's it! Everyone else, whenever there was an issue, it was almost ALWAYS riders not reading the manual in particularly when it came to the DCT. And generally a simple reset of the bike was what fixed it requiring no need to take to the dealer.
And I need to find that one owner on here that was always hearing noises. At first I was ready to light him up, and I did post a somewhat negative response on one of his threads. Now...I'm starting to think he's not making it up! And I will try to reach out to him and apologize...and try to send him a case of beer!!!
I understand you point of view. I've had problems with brand new products...smartphones and laptops. The seller always solved the problem. No stress and no problem.
However when you re talking about a 9000 eur product with a malfunction with the potential to cause you an accident....my tolerance to errors drops drastically...
EXACTLY!!! Sure, it could be a dealer not putting the bike together correctly but I don't think that reason makes it right. This is a vehicle and any mishaps can get you killed. Not like buying a faulty computer.
And it's such an inconvenience to keep having to bring it to a dealership.
I love my dealership where I bought my Versys and my CTX. They've been nothing but great on every purchase I've ever made there...for bikes and gear! I know them and I trust them. So to me, this is a Kawasaki issue not a dealership problem.
Again, there's 1,000 other new owners that are completely satisfied. But it just appears to me that these new Versys are not up to the quality control they need to be at.
With that said, I will say the Versys is one of the best riding bikes I have owned! So as long as you're ignoring all the noises/bumping/wobbling/shimying/etc...!