the Versys mirror issue - Kawasaki Versys Forum
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post #1 of 197 (permalink) Old 10-24-2008, 04:41 PM Thread Starter
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Angry the Versys mirror issue

Listers:

I, along with many others judging by the posts, have mirrors that don't stay put properly. My dealer has said that Kawasaki will NOT replace them under warranty.

I have a suggestion:

How about EVERYONE who has a problem with the mirrors (EVEN if you've replaced them to fix the problem) complain to the US DOT and /or the National Highway Traffic Safety Board? If enough of us do that I figure Kawasaki will be FORCED to fix the issue!

Cheers,
Ed
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post #2 of 197 (permalink) Old 10-24-2008, 04:51 PM Thread Starter
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I just found this link to the NHTSB defect complaint page:

https://www-odi.nhtsa.dot.gov/ivoq/Consumer.cfm

Ed
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post #3 of 197 (permalink) Old 10-24-2008, 05:08 PM Thread Starter
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Exclamation

... and I just finished and sent my complaint - took about 5 to 10 minutes start-to-finish!

Ed
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post #4 of 197 (permalink) Old 10-25-2008, 07:32 AM
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Why don't you just tighten them up? Takes 5 minutes.
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post #5 of 197 (permalink) Old 10-25-2008, 07:57 AM
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The problem with the mirror is that the nut that holds them tight is on the inside of the bottom of the mirror and needs to be tightened. Take off the mirror and look inside the bottom. There is a nut in there and I think it is a 10mm that can be tightened or lossened depending on how much play you want in the mirrors. Tighten this nut and replace the mirror. It acts like a tension nut that keeps the mirror tight.

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post #6 of 197 (permalink) Old 10-25-2008, 08:52 AM
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Originally Posted by dallasdon View Post
The problem with the mirror is that the nut that holds them tight is on the inside of the bottom of the mirror and needs to be tightened. Take off the mirror and look inside the bottom. There is a nut in there and I think it is a 10mm that can be tightened or lossened depending on how much play you want in the mirrors. Tighten this nut and replace the mirror. It acts like a tension nut that keeps the mirror tight.
Thats what I did to mine with a liberal dose of loctite,no problems since.

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post #7 of 197 (permalink) Old 10-25-2008, 11:42 AM Thread Starter
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Why don't you just tighten them up? Takes 5 minutes.
I've DONE that, and so has the dealer. Doesn't last!
Ed
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post #8 of 197 (permalink) Old 10-25-2008, 08:31 PM
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Mine came loose one time. I took them off, tightened the interior 10m nut and applied loctite, applied loctite to the base adapter and the mirror stem and tightened it all up. Not a budge since.
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post #9 of 197 (permalink) Old 10-26-2008, 12:48 PM Thread Starter
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Question

Just so I make myself more clear: a lot of owners have had issues with their mirrors, and I believe it's a SAFETY issue, even IF you fix it yourself!

I STRONGLY believe that all who've had the issue, WHATEVER THEIR OUTCOME, UNLESS fixed by the dealer should report it to the NTHSB.

This way we MIGHT get Kawasaki to FIX the problem.

Ed (who replaced his KLR's Doohickey which Kawi won't acknowledge as a problem, EITHER! )
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post #10 of 197 (permalink) Old 10-26-2008, 01:50 PM
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Originally Posted by fasteddiecopeman View Post
Just so I make myself more clear: a lot of owners have had issues with their mirrors, and I believe it's a SAFETY issue, even IF you fix it yourself!

I STRONGLY believe that all who've had the issue, WHATEVER THEIR OUTCOME, UNLESS fixed by the dealer should report it to the NTHSB.

This way we MIGHT get Kawasaki to FIX the problem.

Ed (who replaced his KLR's Doohickey which Kawi won't acknowledge as a problem, EITHER! )
I agree 100% . It IS a safety issue, and the NHTSA should be involved if Kawasaki won't fix. I wrote some very negative things about the mirros on the JD Power survey for the Versys...

To all those saying "Why don't you just tighten it up?" - it's a bit more complicated than that, and do you adapt the same standards to every item you get? If you bought a brand new car with missing lugnuts, would you be driving to the parts store to buy a lugnut ?
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post #11 of 197 (permalink) Old 10-26-2008, 02:14 PM
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To me the mirrors are useless anyway. If I adjust them to miss my elbows, they're too far out. Try to put them to the correct position, nice view of my arms. And even when you can see behind you with them, they vibrate so much, the image is too blurry to be useful.



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post #12 of 197 (permalink) Old 10-26-2008, 09:02 PM
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To all those saying "Why don't you just tighten it up?" - it's a bit more complicated than that, and do you adapt the same standards to every item you get? If you bought a brand new car with missing lugnuts, would you be driving to the parts store to buy a lugnut ?
And the damn tires wore out, and I have to change the oil every month, and it keeps getting dirty! If only Kawi could have built a bike that didn't have all of those problems!

Seriously people, it's a bolt that loosens because metal and rubber compress over time. I believe that Kawi recommends a 500 mile service so that they can go over the bike and complete a bolt check. Lots of bolts loosen up. It's not a design flaw, it's physics. I'm certain that your dealer will be more than willing to take 30 seconds to tighten it up if yours loosens.

And since mirrors are not required equipment on motorcycles, I doubt that a loose one constitutes a safety recall. Tighten it up and go ride!
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post #13 of 197 (permalink) Old 10-27-2008, 08:56 AM
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I think its part of the everything is a mountain,even if its a molehill mindset,no disrespect but the mirrors on my Triumph did the same thing till I loctighted them.To me its NBD

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Last edited by maddjack; 10-27-2008 at 08:59 AM.
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post #14 of 197 (permalink) Old 10-27-2008, 09:06 AM
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Mountans out of molehills?

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post #15 of 197 (permalink) Old 10-27-2008, 11:14 AM Thread Starter
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Originally Posted by blz2dwl View Post

Seriously people, it's a bolt that loosens because metal and rubber compress over time. I believe that Kawi recommends a 500 mile service so that they can go over the bike and complete a bolt check. Lots of bolts loosen up. It's not a design flaw, it's physics. I'm certain that your dealer will be more than willing to take 30 seconds to tighten it up if yours loosens.


And since mirrors are not required equipment on motorcycles, I doubt that a loose one constitutes a safety recall. Tighten it up and go ride!
I guess this becomes a "correct me if I'm wrong" - I BELIEVE mirrors ARE required by law!!!

MY mirrors went wonky on the ride home from picking it up BRAND NEW!!! I took it back and they tightened them, and they were loose AGAIN on the ride home!

If they were not required, they wouldn't be there.

Ed
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post #16 of 197 (permalink) Old 10-27-2008, 11:58 AM
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Originally Posted by fasteddiecopeman View Post
I guess this becomes a "correct me if I'm wrong" - I BELIEVE mirrors ARE required by law!!!

MY mirrors went wonky on the ride home from picking it up BRAND NEW!!! I took it back and they tightened them, and they were loose AGAIN on the ride home!

If they were not required, they wouldn't be there.

Ed
Did they tighten the INTERNAL nut or just the outside base of the mirror one?

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post #17 of 197 (permalink) Old 10-27-2008, 11:28 PM
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And the damn tires wore out, and I have to change the oil every month, and it keeps getting dirty! If only Kawi could have built a bike that didn't have all of those problems!
I realize you're making a joke, but it has no basis in this conversation.
A mirror is not a normal wear component. It should not require any sort of "servicing" unless damaged in a crash. The Versys manual does not actually tell you how to "fix" the loose mirror issue.

Quote:
Seriously people, it's a bolt that loosens because metal and rubber compress over time.
Somehow tens of thousands of motorcycles are made a year without a mirror problem, even ones with 3x the vibration of the Versys. And even one side's mirror works, so it's obviously not a design flaw...

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And since mirrors are not required equipment on motorcycles, I doubt that a loose one constitutes a safety recall. Tighten it up and go ride!
Try again. They are required in my state for any bike which travels on public roads. And I'm sure we're not unique. Here's proof.
http://drlic.kytc.ky.gov/motorcycle/headgear.htm
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post #18 of 197 (permalink) Old 10-28-2008, 05:53 PM Thread Starter
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Muffler Bearing -
THANKS for understanding my posts!

ED
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post #19 of 197 (permalink) Old 11-05-2008, 12:55 PM Thread Starter
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Thumbs up

Guys,
FWIW: yesterday the dealer I bought my "V" from replaced BOTH my mirrors with ones from another "V" on his showroom floor!

Ed
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post #20 of 197 (permalink) Old 11-11-2008, 09:37 PM
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Loose mirrors, hmmm.... maybe that'll get my mind off those cracking frames.
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