Join Date: Mar 2011
Location: Elgin County SW Ontario
Mentioned: 1 Post(s)
Great customer service~ Original Grip Buddies
Too many times we hear about bad service so I want to offer some praise for good service.
Over one year ago I purchased Original Grip Buddies. I have been very happy with them, and no, the seam has never been a problem, if that is a concern. However, they did appear to wear appreciably this year.
I contacted Dave Reppert at Original Grip Buddies and attached photos of the wear. He replied within an hour and stated that although the warranty was 3000 miles or three months (and I was well over that), he would see me right.
They replaced my grips with the newer more durable Super Sharkskins with a credit for $15 for premature wear on my originals and very reduced shipping.
A really good experience and a great product. Highly recommended.