Damaged Radiator Cover Arrived - Kawasaki Versys Forum
Modifications - Cosmetic Discuss aftermarket and Do-It-Yourself cosmetic modifications

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post #1 of 7 (permalink) Old 12-22-2016, 10:53 AM Thread Starter
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Damaged Radiator Cover Arrived

In mid October, I ordered a Ravetech radiator cover. As many of you know, with so many of the bikes now being made in Thailand, it will become the hotbed for knockoff's and after market parts. The company sent it out a couple of days later, and we tracked it on Thai Post to be shipped, but after 30 days, we could not figure out where it was. Finally it surfaced on a USPS site as having arrived in Jamaica, NY on 11/17, then it was not sent out for delivery until 12/5. As you can see from the pics I attached, it obviously got trapped at the end of a conveyor for quite some time. I paid around $66 US, and am guessing it will take about half that to send it back. We will see how good old USPS handles this. The Ravetech product is very nice, and I don't know if I can pound it out to straighten it.
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post #2 of 7 (permalink) Old 12-22-2016, 01:25 PM
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WOW, that really stinks!


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post #3 of 7 (permalink) Old 12-22-2016, 01:47 PM
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I would've attempted to straighten it/ closer examination/ No

Quote:
Originally Posted by rayj View Post
In mid October, I ordered a Ravetech radiator cover. As many of you know, with so many of the bikes now being made in Thailand, it will become the hotbed for knockoff's and after market parts. The company sent it out a couple of days later, and we tracked it on Thai Post to be shipped, but after 30 days, we could not figure out where it was. Finally it surfaced on a USPS site as having arrived in Jamaica, NY on 11/17, then it was not sent out for delivery until 12/5. As you can see from the pics I attached, it obviously got trapped at the end of a conveyor for quite some time. I paid around $66 US, and am guessing it will take about half that to send it back. We will see how good old USPS handles this. The Ravetech product is very nice, and I don't know if I can pound it out to straighten it.
Just me, before I would spend anymore money, I would straighten it . Had a second look, it would be a challenge as the angle is bent in several places. I personally would do it, but it would also be obvious, one question, was the item insured?
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post #4 of 7 (permalink) Old 12-22-2016, 02:37 PM
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Wow thats just F-----Up hopefully UPS will make it right

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post #5 of 7 (permalink) Old 12-22-2016, 03:12 PM Thread Starter
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Originally Posted by onewizard View Post
Just me, before I would spend anymore money, I would straighten it . Had a second look, it would be a challenge as the angle is bent in several places. I personally would do it, but it would also be obvious, one question, was the item insured?
I do plan to try and straighten it, but do not want to "mess with the evidence" before I find out what the postal people will do. To complicate matters on the insurance side, the seller probably had insurance with ThaiPost, but that might not carry over to an occurrence that occurred after it left Thailand. The local USPS people have been pretty responsive so far, but we will see where that goes. Will keep you all in the loop. Merry Christmas!!!
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post #6 of 7 (permalink) Old 12-22-2016, 05:44 PM
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I do plan to try and straighten it, but do not want to "mess with the evidence" before I find out what the postal people will do. To complicate matters on the insurance side, the seller probably had insurance with ThaiPost, but that might not carry over to an occurrence that occurred after it left Thailand. The local USPS people have been pretty responsive so far, but we will see where that goes. Will keep you all in the loop. Merry Christmas!!!
Yep! that does suck. Did you pay for it using Paypal? If so they can help you recover your money. Check out this paypal link.

https://www.paypal.com/us/webapps/mp...y-and-security

Hope this helps.
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post #7 of 7 (permalink) Old 12-22-2016, 05:49 PM
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What’s covered with PayPal Purchase Protection

You bought a book, but received a DVD
You bought an item described as “new,” but received something that was used
You purchased 3 items, but only received 2
The item was damaged during shipping
The item is missing major parts (that the seller didn’t report)
You purchased an item described as authentic, but received a knockoff instead

#4 covers you
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